Privacy Policy

Elyon Premium (“Elyon Premium”, “we”, “us”, or “our”) is a digital agency that designs and builds websites and online stores. This Privacy Policy explains what personal information we collect through our website at elyonpremium.com, why we collect it, and the choices you have.

We keep the data we collect to the minimum needed to respond to enquiries and run our website. We do not sell your personal information.

We collect information in two ways — information you give us directly, and information collected automatically when you use the site:

• Contact details you submit: when you fill in our contact or enquiry form, we collect your name, email address, and any project details, budget, or message you choose to provide.
• Communications: if you email us or reply to us, we keep that correspondence so we can follow up.
• Usage data: basic technical information such as your browser type, device, approximate location, referring pages, and how you navigate the site, collected through cookies and similar technologies.

We do not intentionally collect sensitive categories of data, and we ask that you do not send us any through our forms.

We use the information we collect to:

• Respond to your enquiry and prepare a quote or proposal.
• Communicate with you about a current or prospective project.
• Operate, maintain, and improve our website and its content.
• Keep records for legitimate business and legal purposes.
• Detect, prevent, and address security issues, spam, or abuse.

Where the GDPR or similar laws apply, we rely on the following legal bases: your consent (for example, when you choose to contact us or accept analytics cookies); our legitimate interests in operating and promoting our business; and compliance with our legal obligations.

You can withdraw consent at any time where consent is the basis for processing.

Our site may use cookies and similar technologies to keep the site working and to understand how it is used. Essential cookies are required for the site to function. Any analytics or performance cookies are used only to help us improve the experience.

You can control or delete cookies through your browser settings. Disabling some cookies may affect how parts of the site work.

We share personal information only as needed to run our business, and never sell it. We may share it with:

• Service providers that help us operate the site and communicate with you — for example hosting, email delivery, and analytics providers — who process data on our behalf under appropriate safeguards.
• Professional advisors, or authorities, where required by law or to protect our rights.
• A successor entity in connection with a merger, acquisition, or sale of assets.

We keep personal information only for as long as it is needed for the purposes described in this policy — typically for the duration of our discussions and for a reasonable period afterward to maintain business records — unless a longer period is required by law. When it is no longer needed, we delete or anonymize it.

Depending on where you live, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your information.
• Object to or restrict certain processing.
• Request a copy of your data in a portable format.
• Withdraw consent where processing is based on consent.

To exercise any of these rights, email us at hello@elyonpremium.com. We will respond within the timeframe required by applicable law.

We use reasonable technical and organizational measures to protect personal information against loss, misuse, and unauthorized access. No method of transmission or storage is completely secure, however, so we cannot guarantee absolute security.

Our site may link to third-party websites or services that we do not control. This policy does not apply to those sites, and we encourage you to review their privacy policies.

Our website and services are intended for businesses and adults. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us and we will delete it.

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. Significant changes will be highlighted on this page. Your continued use of the site after an update means you accept the revised policy.

If you have any questions about this Privacy Policy or how we handle your information, contact us at hello@elyonpremium.com.